Privacy Policy

Last updated: 9 September 2026

1 Who we are

Target Happy Business is a trading name of Home & Wares Ltd (“we”, “us”, “our”).

Registered office:

82a James Carter Road
Mildenhall
Bury St Edmunds
IP28 7DE
England

Company number: 15797715

For questions about this Privacy Policy or how we use your personal information, please contact us at stephanie@targethappybusiness.com.

We are committed to handling personal information responsibly and in accordance with UK data-protection law, including the UK GDPR and the Data Protection Act 2018.

2 Our commitment to your privacy

Your privacy is important to us.

This Privacy Policy explains how we collect, use, store and share personal information when you:

  • Visit our website;

  • Contact us or submit an enquiry;

  • Book a discovery call or other meeting;

  • Engage us to provide coaching, training, workshops, employee-engagement support or other people-development services;

  • Make a payment to us; or

  • Sign up to receive marketing emails or download a resource.

3 The personal information we collect

We may collect and use the following information:

Website enquiries

When you contact us through our Squarespace website form, we may collect your name, email address, company name, job title and the details of your enquiry.

Discovery calls and meetings

When you book a call through Acuity Scheduling or attend a live online meeting through Google, we may collect your name, email address, booking details and information you choose to share with us.

Payments and billing

When you make a payment directly to us, we may collect information needed to issue invoices, administer your payment and maintain financial records. Payment information is handled by your bank or payment provider in line with its own privacy practices.

Website analytics and cookies

We use Squarespace Analytics to understand how visitors use our website. This may include information such as device type, browser, pages visited, approximate location, referral source and usage data. Please see our Cookie Policy for further information.

Marketing emails and downloads

If you choose to subscribe to receive updates, insights or resources, we may collect your name, email address, marketing preferences and information about how you interact with our emails. We use Flodesk Lite to manage email marketing.

Client-service information

Where you engage us to provide services, we may collect information necessary to plan, deliver and review the agreed work. This may include information relating to relevant employees, managers, workshop participants or other individuals connected with the engagement.Please do not send sensitive personal information, such as health information, through a website enquiry form unless we have specifically asked you to do so.

4 How we use your information

We use personal information to:

  • Respond to enquiries and communicate with prospective clients;

  • Arrange and deliver discovery calls, coaching, training, workshops and other services;

  • Prepare proposals, contracts and invoices;

  • Process and administer payments;

  • Manage our client relationships;

  • Improve our website, services and communications;

  • Send marketing emails where you have chosen to receive them;

  • Meet our legal, accounting and regulatory obligations; and

  • Protect our business, clients and website from misuse or fraud.

5 Our lawful bases for using your information

We use personal information only where we have a lawful basis to do so. Depending on the circumstances, this will usually be:

  • Legitimate interests — to respond to enquiries, manage professional relationships, improve our services and run our business effectively;

  • Contract — where we need information to take steps towards, enter into or perform a contract with you or your organisation;Legal obligation — where we need to keep records or comply with legal, tax or accounting requirements; and

  • Consent — where you have actively chosen to receive marketing emails or other optional communications from us.You can withdraw marketing consent at any time by using the unsubscribe link in our emails or contacting us at stephanie@targethappybusiness.com.

6 Who we share information with

We only share personal information where necessary to provide our services, operate our website or meet legal obligations.

This may include:

  • Squarespace — website hosting, contact forms and website analytics;

  • Acuity Scheduling — meeting and discovery-call bookings;

  • Google — live online meetings;

  • Flodesk — email marketing and resource delivery;

  • Our professional advisers, such as accountants, insurers or legal advisers;HMRC or other authorities where we are legally required to do so; and

  • Any service provider we use to support the secure running of our business.

Some providers may process information outside the UK. Where this happens, we take appropriate steps to ensure personal information remains protected in accordance with UK data-protection law.We do not sell your personal information.

7 Information we process for corporate clients

When we provide services to an organisation, we may process personal information relating to its employees or other individuals on that organisation’s behalf.In those circumstances, the client organisation may be the data controller and we may process the information only in accordance with its instructions and the terms of our agreement. Any specific data-protection arrangements will be set out in the relevant client contract or proposal.

8 How long we keep information

We keep personal information only for as long as necessary for the purpose for which it was collected.

As a guide:

  • Enquiry information is usually retained for up to 12 months after our last meaningful contact;

  • Client, contract and financial records are retained for as long as required for legal, tax and accounting purposes, typically up to six years after the end of the relevant financial year;

  • Marketing information is retained until you unsubscribe or ask us to remove your details; and

  • Website analytics information is retained in accordance with Squarespace’s settings and policies.We may retain information for longer where necessary to establish, exercise or defend legal claims.

9 Keeping your information secure

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.Access to personal information is limited to those who need it for legitimate business purposes.

10 Your rights

Depending on the circumstances, you have the right to:

  • Request access to the personal information we hold about you;

  • Ask us to correct inaccurate or incomplete information;

  • Ask us to delete your information;

  • Ask us to restrict how we use your information;

  • Object to certain processing based on legitimate interests;

  • Withdraw consent where we rely on consent; and

  • Request that we provide certain information to you or another organisation in a portable format.

To exercise any of these rights, please contact us at stephanie@targethappybusiness.com.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we handle your information. Details are available at ico.org.uk.

11 Cookies

Our website uses cookies and similar technologies. Some are necessary for the website to work, while others help us understand how visitors use the site.Please see our Cookie Policy for more information and to manage your preferences.

12 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations. The latest version will always be published on our website with the date it was last updated.